
Safety and Security Pack
This page is for information on how guests can remain safe and secure during their stay. Covering fire safety procedures, Food Health safety procedure and security inside and out of the property.
Fire Safety
This section covers the fire safety procedures, escape route and guest equipment.

Fire Safety Procedures
Your safety is our top priority. Please take a moment to review the following fire safety instructions.
​
Know Your Escape Routes:
-
Familiarise yourself with the nearest exits. A floor plan with escape routes is provided below.
-
The nearest exit may not be your entry point, so make sure you understand the alternative routes.
In Case of Fire:
-
Stay calm.
-
If you hear the fire alarm or detect smoke/fire, evacuate the building immediately using the nearest exit.
-
See Kitchen Fire procedure below.
​
Calling for Help:
-
Once safely outside, dial emergency services immediately on 999.
​
Do Not Re-enter the Building:
-
Once you have evacuated, do not re-enter the building until emergency services confirm it is safe.
​
Special Considerations:
-
If you have any mobility issues or need assistance, please notify us immediately so we can ensure you are accommodated in case of an emergency.

Fire Safety Equipment
Please only use the extinguishers in emergencies
Health & Safety
This section cover's food hygiene, safety and medical equipment within the property
Food Hygiene
Never Leave Used or Dirty Dishes Out
-
Always wash dirty dishes immediately after use.
-
Leaving dirty dishes out can attract pests and create a health and safety hazard.
Wipe Surfaces Regularly
-
After preparing food, wipe down all surfaces (counters, tables, hob) to remove crumbs, spills, and germs.
-
Use a clean cloth with a disinfectant or mild soap solution.
Wash, Dry, and Put Away Cutlery and Plates/Bowls
-
Wash all used cutlery, plates, bowls, and other utensils after meals.
-
Dry them with a clean tea towel or allow them to air dry on a rack.
-
Once dry, put them away in their designated places to keep countertops clear.


First Aid
First aid bag is available to guests and can be found in common areas.
Property Certifications
Gas Safety Certificate and Electrical Safety Certificate
Gas Safety Certificate


Electrical Safety Certificate
Security
This section cover's food hygiene, safety and medical equipment within property.
Indoor Cameras
Indoor cameras are used for guest assistance and the protection of property and guests.


Front door camera
The doorbell camera is used for guest assistance and the protection of property and guests.